For the period of one year from the purchase of any product from A.P.M., Inc. , we guarantee that under normal use and storage conditions, your product will perform to your satisfaction.

If you are not satisfied with your products, please call our office at 1-800-917-3254. We promise to resolve your problem as quick as possible. In addition, we warrant that under normal use and service conditions, your A.P.M., Inc. toner cartridge, printer ribbon, or inkjet cartridge will not cause damage, abnormal wear, or deterioration to the printer, copier, or fax machine in which the product is used. In the unlikely event of such an occurrence, we will replace the faulty supply item. Simply provide us with the cartridge and a sample page, and we will quickly process your claim.

Return Policy: Positively no goods will be accepted for credit unless our permission to return such goods is first secured in writing. Notify us immediately if error is found in shipment. No cash refunds. All unauthorized returns are subject to a 25% restocking fee.

Warranty Acts
No one can legally threaten to void your warranty for using non-OEM ink or toner. What this means for you is that the manufacturer of the printer you are using CANNOT void the warranty on your printer because you use a cartridge or refill kit manufactured by someone else.

Please see the information below:

The Magunson-Moss Warrant Improvement Act
United States Code Annotated Title 15 Commerce and Trade Chapter 50 Consumer Product Warranties 15 Sec 2302 (c) Prohibition on conditions for written or implied warranty; waiver by Commission No warrantor of a consumer product may condition his written or implied warranty of such product on the consumer’s using, in connection with such product, any article or service (other than article or service provided without charge under the terms of the warranty) which is identified by brand, trade, or corporate name; except that the prohibition of this subsection may be waived by the Commission if— (1) the warrantor satisfies the Commission that the warranted product will function properly only if the article or service so identified is used in connection with the warranted product, and (2) the Commission finds that such a waiver is in the public interest.

The Sherman-Clayton Antitrust Act
Section 2. Monopolizing trade a felony; penalty Every person who shall monopolize, or attempt to monopolize, or combine or conspire with any other person or persons, to monopolize any part of the trade or commerce among the several States, or with foreign nations, shall be deemed guilty of a felony, and, on conviction thereof, shall be punished by fine not exceeding $10,000,000 if a corporation, or, if any other person, $350,000, or by imprisonment not exceeding three years, or by both said punishments, in the discretion of the court.

An example of a judgment regarding the failure to comply to the above Acts is the United States v IBM. IT IS HEREBY ORDERED, ADJUDGED, AND DECREED as follows: I The Court has jurisdiction of the subject matter of this action and of the parties. The complaint states a claim upon which relief can be granted against IBM under Sections 1 and 2 of the Act of Congress of July 2, 1890, entitled "An act to protect trade and commerce against unlawful restraints and monopolies," commonly known as the Sherman Antitrust Act, as amended.

If you have any questions or need further clarification regarding any of the publications or information regarding the Acts, please call us 800-917-3254.